Public Safety Communications Customer Perspective Quebec Reseller Makes a French Connection The Chandière-Appalaches Emergency Calls Centre (C.A.U.C.A.) in Canada’s Quebec Province first opened its doors in 1994. A primary 9-1-1 dispatch centre combined with a secondary fire and ambulance dispatch centre, C.A.U.C.A. began operations with three Zetron Model 4116 button consoles controlling four UHF channels. A new network: In 1998, the C.A.U.C.A.

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