Case Study

Quadruple Annual Wellness Visits with Outbound Calling

Quadruple Annual Wellness Visits with Outbound Calling

Pages 3 Pages

Outbound calling powered by Actium Health CENTARITM led to a 4.8X increase in AWVs for one large hospital KEY OUTCOMES The health system saw a 2.25 increase in its quality star rating. Giant Leap in Star Rating Targeted campaigns increased AWVs by 380 percent. Better Care Gap Compliance CENTARI unlocked insights in the EMR to target patients overdue for an annual wellness visit. Outbound Calling, Simplified A large New England hospital developed a system-wide priority to increase its Overall Hospital Quality Star Rating. Scoring consistently between 2 and 3 stars, it knew that higher star ratings led directly to increased market share, more competitive clinician recruitment, and additional revenue.

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