Case Study
Quadient Screens and Tracks Visitors, Ensures Security with LobbyGuard® Visitor Management
CASE STUDY A RAPTOR TECHNOLOGIES ® COMPANY CHALLENGE “We used to have a visitor logbook,” says Quadient Vertical Marketing Manager Suzanne Bostick. “And the logbook sat on the reception desk in the main lobby of our U.S. headquarters in Milford, Connecticut. We don’t get an enormous number of visitors, but that open and accessible logbook basically symbolized a problem.” Quadient, formerly Neopost, is a mail and parcel management company that has expanded its offerings to include customer experience management software and business process automation. Bostick continues: “If our receptionist’s back was turned, or if she was speaking with another visitor, anyone could look in the logbook and see who was—or who had been— present in the building. It basically held what amounted to ma