Case Studies QA team in large Information T echnology/Software company discovers time is knowledge... and knowledge brings respect Meet Jennifer. Jennifer is a manager of quality assurance for a large software and information technology company that makes enterprise software and tools. As we conducted our case study on quality assurance project management, delivering questions and getting answers, we learned that her job is extremely demanding. Meetings, conference calls, work assignments, more meetings, document editing, brainstorming sessions, emails, phone calls, faxes. And then more meetings. Why Jennifer uses Intervals. Management would ask us how we're spending our time in QA (quality assurance). Before Intervals, we never had the right answer. Sometimes we had no answer. And that wa

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