Pyramid Online Counseling, a division of Pyramid Healthcare Inc., was launched in 2020 to address the urgent need for virtual mental healthcare during the COVID-19 pandemic. Using OnCall Health's end-to-end virtual care platform, Pyramid successfully transitioned to offering virtual services, initially launching in Philadelphia with 20 providers and expanding to Georgia. The platform integrated seamlessly with Pyramid's existing EMR, CareLogic, allowing for efficient appointment scheduling, data sharing, and virtual sessions. The rapid implementation led to over 5,400 appointments in six months and a 998% quarterly growth in appointments, positioning Pyramid to expand its teletherapy services across more states.

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