Unitil is a public utility holding company, head- quartered in Hampton, New Hampshire, that provides for the necessities of life—safely and reliably delivering natural gas and electricity throughout Maine, Massachusetts, and New Hampshire. The company and its affiliates serve more than 100,900 electric customers and nearly 70,800 natural gas customers and provide energy brokering and advisory ser- vices to large commercial and industrial cus- tomers. Across a busy utility, communication is key to ensuring safe, reliable operations. Unitil se- lected eLogger electronic logbook software to facilitate communications across its facilities. Replace Spreadsheets The company had been using a series of spreadsheets to log the events, states, and conditions in its plants, but foun

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