Case Study

PT Federal International Finance (FIFGROUP)

PT Federal International Finance (FIFGROUP)

Overview FIFGROUP is one of the main financial service companies in Indonesia. The company operates through a network of more than 200 branch offices with a vision to be the national industry leader and a mission to bring a better life to the community. Challenge To accommodate the fast company growth, FIFGROUP found that application development was increasing year on year, both in quantity and in complexity. When new applications or new versions are rolled out the Quality Assurance (QA) team is at the center of this process to ensure a smooth roll-out. However, the process was overwhelming its testing staff of 30, as Mrs Markustini, IT PMO & QA Head, FIFGROUP explains: “The testing process could take such a long time, especially with large projects and if bugs were found

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