Block, an IT managed services firm for retailers, helped a major client gain deeper insights into shopper behavior and traffic hotspots via Wi-Fi networks in shopping centres. Tasked with reviewing existing deployments, recommending improvements, and implementing a real-time locating system (RTLS), Block addressed issues like overpowered access points causing interference in walkways. Ekahau software was crucial, providing detailed site surveys, interference analysis, optimization recommendations, and RTLS validation—delivering reliable Wi-Fi, precise location tracking, actionable analytics, and seamless shopper experiences with reduced disruptions.

Join for free to read