The Business Challenge. Respond effectively to instances of crime, acts of terrorism, and planned or unplanned large-scale public events. The Solution. Unisys developed, supports, maintains and manages the IT infrastructure for both the Live and Disaster Recovery/Service Continuity services for the agency’s mission-critical Command & Control applications, running on Unisys ClearPath Forward ® platform to handle emergency and non-emergency calls from members of the public; applications are integrated with the geographical information system and provide an interface to many other services such as alarm companies, HM Coast Guard, ambulance services, police officer location systems and in-vehicle mobile data terminals. Results and Benefits. • Increased capacity to handle 15,000+ calls

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