Providing Easily Accessible Remote Connectivity To Spas Business Challenge This industry leading spa manufacturer wanted to provide the next level of customer service by giving spa owners the ultimate peace of mind via remote connectivity to their spas. To do this, they needed to develop a connectivity solution that was reliable, seamlessly integrated, easily accessible and exclusive. Annual warranty claims per spa averaged around $250 for the manufacturer and inefficient service resulted in an average $150 lost per machine per year. The spa manufacturer wanted to reduce these costs and increase customer satisfaction by providing features such as: Remote monitoring and control, via internet and mobile Cycle peak power consumption tracking Fault alerts and service call scheduling Remote dia

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