Case Study

Promoting Healthy Communities Across the United States

Promoting Healthy Communities Across the United States

Pages 1 Pages

The Business Challenge. Lead the transformation of health care to achieve optimal health and well-being for individuals and communities. The Solution. Digital Workplace Services, including service support and workspace services for 90,000+ employees and devices, including desktops, laptops and mobile devices, across the United States; implemented ServiceNow®, a scalable cloud-based service management portal, with live agent chat options and dashboards. Results and Benefits. • Improved doctor and patient experience by enabling efficiency of hospital and clinic staff • Increased the speed of health care workers to administer care via direct support and self-service Promoting Healthy Communities Across the United States Success Story Printed in the United States of America 04/19 19-01

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