The challenge Proliance Surgeons is a large multi-specialty surgical organization with over 450 providers processing approximately 1.4 million claims per year. An organization of this size and volume requires technology that allows them to maximize their productivity and ability to receive payments from payers and patients faster, more accurately and with less effort. Prior to implementing Waystar, Proliance did not have have a revenue cycle partner and the organization was mired in ineffecient manual processes. A single FTE was responsible for submitting claims by going direct to the payers or using plug-ins that created a disparate workflow to manage the high volumes. Proliance had no rejection management capabilities—no claim scrubbing, rejection updates or responses from paye

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