Success Story – Progressive Casualty Insurance Tale of Two Projects The Challenge The story of Progressive Casualty Insurance’s implementation of ARCHIBUS is one of learning from challenges to achieve great success. When the company first adopted ARCHIBUS, the attempt wasn’t able to fully meet the customer’s needs due to a lack of customization, communication, and stakeholder involvement. However, the team at the Real Estate Department closely examined what had made the first project fail and used the lessons they learned to, subsequently, drive a stunningly successful implementation. The First Attempt Misses the Mark Before implementing ARCHIBUS, Progressive Casualty used various internal systems to track building operations and accommodate work groups in the real estate organizat

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