PROCUREMENT MOVES TO THE FOREFRONT OF GOVERNMENT MODERNIZA TION C itizens rarely think about how state and local governments contract for goods and services. But procurement professionals know that the effectiveness of their operations can make or break how well government delivers the modern capabilities constituents need. “Inefficient legacy systems just don’t allow city leaders to be nimble enough to launch new programs quickly,” says Dan Symon, New Y ork City’s chief procurement officer and director of the Mayor’s Office of Contract Services (MOCS). With that reality in mind, the city is reimagining government procurement, starting with a new e-procurement system designed to end the inefficiency of manual, paper-based processes. “It was taking the city way too l

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