Process improvements with OnBase set insurer up for extraordinary growth
Process improvements with OnBase set insurer up for extraordinary growth
2 PagesProcess improvements with OnBase set insurer up for extraordinary growth Case Study | Insurance | Discovery Benefits The Challenge The complex, multi-step procedure for receiving, sorting and processing claims at Discovery Benefits was slow and involved too many touch points. Manual tracking and data entry required staff to pass paper forms back and forth between teams. With a CRM that provided limited reporting functions, getting information
