Process improvements reduce outstanding missing property tax payments worth CAD$9 million for leading Canadian bank.
Process improvements reduce outstanding missing property tax payments worth CAD$9 million for leading Canadian bank.
2 PagesBANKING AND FINANCIAL SERVICES Process improvements reduce outstanding missing property tax payments worth CAD$9 million for leading Canadian bank. Client Leading Canadian bank Industry Banking and Financial Services Business need addressed Reduce outstanding missing property tax payments for bank’s mortgage customers and decrease penalties Genpact solution Lean, Six Sigma and Kaizen principles were applied to implement process changes to:
