Case Study

Process Flow Automation Application for Indian Banking Giant

Process Flow Automation Application for Indian Banking Giant

Pages 5 Pages

AUTOMATED PROCESS FLOW CONTROL SOLUTION FOR INDIA’S BEST GROWING PRIVATE SECTOR BANK BUSINESS SCENARIO: Client served their 3.1 Million customers with varied services like Corporate and Institutional Banking, Commercial Banking, Branch and Business Banking, Agri-business Banking, Development Banking and Financial Inclusion, Treasury and Financial Markets Operations. There were thousands of transactions carried out across the branches to process requests put up by the clients. To deal with these process requests put up by the customers, the tellers, verifiers and managers had to manually process the request using disintegrated and basic systems like MS Excel. Client used a basic level application built in a legacy system that failed to cater to the

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