Process Automation And Workflow Helps Dutch Development Bank To Work More Effectively –Empowering Entrepreneurs “To Build A Better World”
Process Automation And Workflow Helps Dutch Development Bank To Work More Effectively –Empowering Entrepreneurs “To Build A Better World”
2 PagesThe challenge When a satisfaction survey identified opportunities for FMO to become more responsive and flexible in how it engaged with clients, management planned a business process re-engineering initiative to improve operational efficiencies. This included a review of key areas such as strategy, operations and HR, alongside an administration process redesign (APR). In particular, an assessment of the workflow system developed in -house
