Case Study
Probation Department Processes Paperwork Faster to Keep Busy Courthouse Moving Forward
The Snyder County Probation Department in Pennsylvania faced significant challenges with their outdated scanning system, resulting in frequent errors and inefficiencies. After switching to Square 9's GlobalSearch software, the department streamlined its document management process, reducing the need for physical paper storage and improving time management. The software allows for faster, more accurate document retrieval and eliminates the cost of purchasing new file cabinets. With easy access to files, both in and out of the office, Probation Officers can now work more productively. The department is now more organized and efficient, with a highly positive experience with GlobalSearch and Square 9's customer support.