RECORDS MANAGEMENT PROBATE SERVICE PROVIDING ACCESS TO 150 YEARS OF WILLS ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? CASE STuDY CHALLENGE: SOLuTION: VALuE: Coping with an ever-increasing archive of wills stretching back to 1858, while meeting government-imposed access targets Purpose-built outsourced storage facility managed by 29 dedicated Iron Mountain people The nation’s wills are stored in conditions meeting

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