Case Study

Prior to using Dominion, Starlite used ADP to process payroll. They switched over to Dominion in early July of 2017 and haven’t looked back since.

Prior to using Dominion, Starlite used ADP to process payroll. They switched over to Dominion in early July of 2017 and haven’t looked back since.

” “ A Dominion Success Story Resolving Their Frustrations Starlite Kitchens The “ A-Ha” Moment Why Dominion? When asked about their reasons to start looking elsewhere, Staci commented about how they found ADP’s Employee Self Service (ESS) portal to be quite frustrating. She claimed that the ESS system hardly worked, preventing their hourly employees from punching in and out. When it came to Dominion’s ESS portal, Staci said her team found it incredibly user friendly and that it was a major improvement. She also expressed frustration about how difficult it was to get a representative on the phone in a timely manner. Since ADP is a large company, she didn’t feel as though she was being given the time and attention that felt she deserved for what they were paying. Dominion’s client sol

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