INFINX CASE STUDY Prior Authorization Volume Quadrupled and Turnaround Times Slashed for National Clinical Laboratory THE BACKGROUND In Spring 2018, a prominent San Francisco based clinical laboratory with a focus on prenatal genetic screening was poised to ramp up production significantly and sought an innovative prior authorization solution that could handle the increased number of clients. The clinical lab launched a pilot program with Infinx to handle roughly 1,000 jobs – primarily prenatal and carrier screenings for female patients during the ninth week of their pregnancy. Because of the highly sensitive nature of the screenings and the potential for growth, the lab chose our Prior Authorization Software solution for its proven track record for speed, transparency and accuracy

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