Mike Herman, the owner of Advantage Media & Marketing, shares his experience transitioning from Paychex to ADP for payroll management. Initially, he faced numerous issues with Paychex, including constant notifications from the state and IRS about misfiled forms and missing payments, leading to a loss of trust. After switching to ADP over ten years ago, he has not encountered any problems and finds the online payroll process straightforward and efficient. Herman appreciates ADP's reliability, stating he has never received notifications from the state or IRS since the switch, and he wishes he had chosen ADP from the start.

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