Case Study

Principality Building Society

Principality Building Society

Pages 2 Pages

© 2015 DERDACK. ALL RIGHTS RESERVED. THIS DOCUMENT IS FOR INFORMATION ONLY. DERDACK MAKES NO WARRANTIES, EX- PRESS OR IMPLIED, IN THIS DOCUMENT. ENTERPRISE ALERT IS A REGISTERED TRADEMARK OF DERDACK IN THE US, THE EU AND OTHER COUNTRIES. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE TRADEMARKS OF THEIR RE- SPECTIVE OWNERS. Client Principality Building Society, United Kingdom Industry Financial Services (IT) Business challenge ? Be aware of critical incidents dur- ing out of office hours ? Incident notifications to the cor- rect person ? Integration with Microsoft System Center Business benefits ? IT on-call personnel is aware of critical incidents in real-time ? Guaranteed delivery of critical in- cident alerts during out of office hours ? R

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