This case study details how Prezzee, a global digital gift card provider, enhanced its security and user experience with Telesign. As online fraud targeting gift card transactions increased, Prezzee sought a seamless verification solution that maintained convenience for users. By integrating Telesign’s Intelligence and SMS API, Prezzee implemented real-time phone risk analysis and multi-factor authentication using one-time passcodes. The system identified and blocked 10% of fraudulent sign-ups, primarily linked to VoIP and suspicious numbers. This integration improved fraud prevention, validated genuine users, and strengthened customer trust without disrupting the gifting experience.

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