Overview Mount Alvernia Hospital has been serving the Singapore community since the 1950s. Mount Alvernia is a 303-bed general acute care hospital with tertiary medical capabilities and two multi-disciplinary medical specialist centres. The hospital is supported by over 1,000 accredited doctors and about 100 specialists based on-campus. Business Challenges The exponential growth of Mount Alvernia Hospital has been accompanied with a growing number of devices and electronic services to support the doctors, specialists and supporting medical staff. This resulted in the IT team being overwhelmed with the responsibility of just keeping track of its IT infrastructure, as well as monitoring multiple mission-critical devices. As the IT team was not in a position to

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