Case Study
PRESCRIPTION FOR SAFETY: TECHNOLOGY IS IMPERATIVE TO DETECT AND PREVENT DRUG DIVERSION
INTENDED OUTCOME The first ‘Sentara Promise’ we make to patients is to always keep you safe. For patients who are prescribed controlled substances, the health system must account for every dose for every patient and prevent diversion of those drugs into the wrong hands. Drug diversion by healthcare workers can lead to patient harm. Sentara Health uses advanced medication intelligence software to detect and prevent drug diversion which protects patient safety. “I oversee the diversion responsibilities for my hospital, and my charge is protecting patients and our community,” said Catherine Floroff, PharmD, Pharmacy Manager at Sentara Norfolk General Hospital, and lead for Sentara’s drug diversion program.