1 Simple, Practical, Involve Everyone Aston University Case Study ©Dr. Mike Bell 2015 Opportunity Aston University is a very successful research led university based in Birmingham, known for its world-class teaching, quality and strong links to industry, government and commerce. Excellent results on graduate employment is one of the factors that have created strong growth. However, the university executive was keen to continue investing in the university buildings and infrastructure. Therefore, the aim was to generate additional surplus by growing overheads at a slower rate than student numbers. They needed a programme to make their processes more effective and efficient. Action A pilot PPI project was run at the start of the academic year, with a cross-functional team looking at red

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