Case Study
Power to the people: Meridian customers switch on to personalized power management
Meridian has recast traditional customer touch-points as smart digital services. Working with Jade, the energy provider is leading the charge to highly personalized services. Service redefined Meridian Energy is a powerhouse in New Zealand’s highly competitive energy sector. The NZX-listed company is the country’s largest electricity generator and provides power to more than 270,000 homes, businesses, and farms. It’s fair to say that Kiwis