Case Study

Pottery Barn Creates New Consumer Touchpoint

Pottery Barn Creates New Consumer Touchpoint

Pages 1 Pages

CONTACT BRANDLIVE yourbrandlive.com 866-532-2154 FOUNDED IN 1949, Pottery Barn is not just a high end home furnishings brand. Pottery Barn sells a lifestyle, one complete with stylish decorating ideas, effortless entertaining tips and the perfect gift for every occasion. The company’s visually stunning retail showrooms and catalogs create a special ambience, inviting customers to design their own Pottery Barn experiences at home. The company’s success largely hinges on its ability to artfully and consistently curate its brand. With the Brandlive platform, Pottery Barn has been able to extend its reach even further—right into the comfort of customers’ homes. Product Experts Set the Stage POTTERY BARN ENGAGES its customers using a mix of interaction components unique to B

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