Challenges • Reliably deliver mail and early-morning newspapers to 2.5 million households in Finland, five days a week. • Schedule all employees to comply with Finland's complex employee and holiday entitlement program and union rules. • Successfully compete in the deregulated European postal market. • Calculate workers' pay correctly. Benefits • Streamlined labor processes and eliminated bad practices. • Reduced understaffing and overstaffing because of managers' ability to see the workload and accurately plan schedules, and see the results to make adjustments. • Achieved considerable savings from more accurate and consistent calculation of employee pay-done automatically with custom, plug-in forms. • Optimized planning, forecasting, and scheduling for hi

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