CUSTOMER STORY Positive Steps is a non-profit independent sector company providing a range of targeted and integrated services to young people and adults designed to get them on the right track and fulfill their potential. 1 POSITIVE STEPS Americas P: +1 (866) 865-5250 E: info@10ZiG.com EMEA P: +44 (0) 116 214 8650 E: info@10ZiG.eu W: www.10ZiG.com APAC P: +61 2 80027421 E: info@10ZiG.com.au DE P: +49 (0) 6724 934-45 E: vertrieb@10zig.deTHE CHALLENGE Positive Steps set out to complete a full technology refresh including an upgrade from Citrix Presentation Server, Microsoft Office 2003 and aging PC hardware. The new solution had to offer a lower Total Cost of Ownership (TCO), improve desktop user performance, and allow for a reduction in support and management of e

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