With the rapid growth Polsinelli Shughart experienced in recent years, their manual method of preparing, approving and processing invoices had become unmanageable. They required a solution that automated the accounts payable workflow process, including electronic approvals and the ability to provide invoice images with client bills. They also wanted to eliminate double entry of expenses that were incurred once by staff submitting requests manually and once by the Accounts Department that entered the expenses again into the finance system. The decision to implement Chrome River INVOICE was in part made because of the successful implementation of Chrome River EXPENSE, which had already been in place for two years.

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