IDERA helped PointClickCare improve their key performance indicators by providing SQL Diagnostic Manager, which consolidated database monitoring into a single tool. The solution offered simplicity, agentless operations, predictive alerting with minimal false alarms, and database growth forecasting. PointClickCare’s IT team gained comprehensive visibility and could drill down into specific instances, reducing time spent on investigations. This efficiency improvement enabled the team to focus on higher-priority items, resulting in better performance across their SQL Server environments.

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