Case Study
Ping An Insurance (Group)
CASE STUDY Ping An Insurance (Group) Increasing sales and productivity with a unified IP solution from Aspect • Increased sales per hour by up to 100 percent for individual agents • Minimize the management effort by centralizing all systems Results • Improved outbound call accuracy by almost 40 percent • Enhanced agent productivity Products or Services • Aspect ® Unified IP ® “ While we are increasing the number of telemarketers to gr