Physician Group Switches to Relatient for Patient Messaging To meet their goals they needed a new partner to reduce missed appointments. In 2016 United Regional Physician Group began closely tracking missed appointments to improve patient care, maximize staffing, and increase revenue. Once their no-show rates were clearly identified, they set achievable goals to reduce them to 5% and 10% — depending on specialty type. Despite using a well-known appointment reminder vendor, it became clear that to reach their goal United Regional Physician Group needed a more robust solution with a proven track record of lowering no-show rates. After an exhaustive search, Relatient best met their needs with a great reputation, a meaningful analytics dashboard, and solution set they could grow wit

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