This customer success story highlights how Pfizer Inc., a leading pharmaceutical company, enhanced its operational efficiency and compliance capabilities. Facing challenges with manual, inconsistent, and error-prone internal controls across over 100 sites, Pfizer sought to advance its governance, risk, and compliance (GRC) capabilities. Through partnering with the vendor, Pfizer implemented SAP solutions including Process Control, Access Control, and Analytics Cloud. This integration enabled a transition from disparate, market-based audits to a single, centralized global audit utilizing continuous control monitoring and access governance. The result was improved audit outcomes, maximized synergies, and substantial reductions in time and errors associated with controls execution.

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