CHALLENGE: Remotely monitor HVAC systems at 36 stores in two states With only two technicians to maintain the HVAC systems at 36 stores in two Southwestern states, Peter Piper Pizza’s maintenance team was challenged to keep the restaurants cool and comfortable in the Southwestern summer heat. Its technicians wanted a way to remotely access, program and manage thermostats at the restaurants without having to drive to each location. The two technicians also wanted to be able to remotely diagnose and troubleshoot issues when a restaurant manager reported that a location was too hot or too cold. And, they wanted the thermostats to be easy to install and intuitive to use. Overall, the primary objective was to maintain comfortable temperatures across the pizza chain with very rel

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