Case Study: Two Hearts Pet Loss Center The Client From consultation to educational seminars, Two Hearts Pet Loss Center provides the guidance and information necessary to help pet care professionals assist families through their grief journey with dignified and respectful death care services. The Challenge When Two Hearts founder Coleen Ellis opened her pet loss center in 2004, she quickly recognized that a major challenge to business ownership was full comprehension of all of the complexities involved in the implementation of a proper accounting system. Mentally and emotionally, Ellis dreaded the arrival of bills in the mail and was overwhelmed by the uncertainty she felt in sending in her reports. The Solution Foster Results put together a comprehensive, streamlined plan and imp

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