Case study Pet food plague Pet food manufacturer accidentally poisons pets with contaminated ingredients A leading pet food manufacturer* in North America with facilities throughout the US and Canada, manufactures multiple lines of cat and dog food under their own brand, and also contracts to manufacture similar pet food products for external brands under white-label. The company’s revenues in the last financial year were USD 95,000,000. To produce their pet food, the manufacturer imports some of their ingredients from various suppliers worldwide, including wheat gluten, which is a common ingredient. The ingredients come with certificates of conformance and the company completes random batch testing once the ingredients arrive at their warehouse. Despite a rigorous quality t

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