Ecosystem and key integrations: Pet Circle is an online retailer servicing 500,000 customers, so a seamless customer experience is critical to the company’s success. For Pet Circe, the most important online metrics are fast page load times and low shopping cart abandonment rate due to payment failure, which translate to immediate lost revenue to the company as 100% of their business is online. Key challenges for Pet Circle included the following: • Intermittent payment failures were occurring for customers using PayPal. • Website page load times were slow, averaging 5 seconds. • Investigations tended to occur sometime after a significant issue had occurred, without the data that developers needed to confidently detect and resolve the issues. “We tried

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