Challenge To mitigate the risk of privacy and security breaches, while working to better protect its patient population from identity theft and fraud, Peninsula Regional Medical Center (PRMC) in Salisbury, Md., determined it was time to transition away from the use of Social Security numbers to a unique, system generated medical record number (MRN), while working to avoid any interference with patient care or disrupting business processes and systems. Solution To complete the transition as cost-effectively and efficiently as possible, Peninsula first established a multi-disciplinary oversight committee capable of taking a very holistic view of the project to ensure equal representation of all interests. The organization then retained Just Associates (JA) to utilize th

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