“I have found that to compete in a global economy, I must have labor exibility. That means all of my employees must be able to operate all of our principle machine tools. It eliminates bottlenecks for better product ow and keeps overhead to a minimum.” -Greg Messina Pelletizer Knives is a small but global manufacturer in Houston, Texas. Founded in 1966, it specializes in making industrial process knives for the plastic and rubber industries. Its product line has over 90 distinct part designs with hundreds of variants for each of these based on material and abrasion resistance requirements. The result is a low lot size production environment with an emphasis on lean manufacturing and process quality. Almost all plastics used in the injection molding operations arrive as raw material in

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