PelicanCorp automate CBYD ticket screening for GNHWPCA Case Study The Greater New Haven Water Pollution Control Authority was created in July, 2005 as a Regional Sewer Authority that provides sewer service to the communities of New Haven, Hamden, East Haven, and Woodbridge. It has over 500 miles of sewer mains and 30 pump stations that convey the flow to the East Shore Water Pollution Abatement Facility. The facility, located on the shore of the New Haven Harbor is the second largest wastewater treatment plant in Connecticut. 555 miles of underground assets 200,000+ serviced customers 80+ daily CBYD tickets 100+ staff members Challenge Greater New Haven Water Pollution Control Authority (GNHWPCA) were heavily resourcing their handling of CBYD tickets including the scheduli

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