There is a genuine willingness to accommodate modi?caons Case Study PNL was founded by its present shareholders in September 2001. The vision was to create a niche insurance broker specialising in Professional Indemnity, Directors’ & O?cers’ Liability and Crime Insurance products predominantly for the ?nancial sector and which would increase its brokerage by 400% within 5 years. The key components of the project were seen to be a

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