Case Study

Patient Chat Saves Practice Time and Money

Patient Chat Saves Practice Time and Money

Pages 2 Pages

Patient Chat Saves Practice Time and Money MEDFUSION CUSTOMER SUCCESS STORY Just ask Raleigh Neurology Associates: SOMETIMES, YOU DON’T REALLY KNOW THE REAL VALUE OF SOMEONE OR SOMETHING UNTIL IT IS GONE. The Raleigh, N.C., practice was a beta site for Medfusion’s Patient Chat, which provides live, online support services for patient portal users. After a couple of months post-beta, RNA discontinued the service, not fully anticipating the potenti

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