Case Study
Patient Chat Saves Practice Time and Money
Patient Chat Saves Practice Time and Money MEDFUSION CUSTOMER SUCCESS STORY Just ask Raleigh Neurology Associates: SOMETIMES, YOU DON’T REALLY KNOW THE REAL VALUE OF SOMEONE OR SOMETHING UNTIL IT IS GONE. The Raleigh, N.C., practice was a beta site for Medfusion’s Patient Chat, which provides live, online support services for patient portal users. After a couple of months post-beta, RNA discontinued the service, not fully anticipating the potenti