Case Study

Patagonia Health Improves Reimbursement Turnaround & Drives Workflow Efficiencies for Multi-County Public Health Department

Patagonia Health Improves Reimbursement Turnaround & Drives Workflow Efficiencies for Multi-County Public Health Department

Patagonia Health Improves Reimbursement Turnaround, Eases Patient Scheduling, and Drives Workow Efciencies for Multi-County Public Health Department KEY BENEFITS BACKGROUND As Health Director of the Appalachian District Health Department, Beth Lovette, MPH, RN, continuously works to improve patient care within the public health system covering Alleghany, Ashe and Watauga counties in the northwestern region of North Carolina. Recently she'd been faced with mounting frustration with an antiquated, paper-based system requiring practice personnel to rekey patient data multiple times across multiple screens and a cumbersome and slow billing system. As a result, Lovette sought the counsel of the local Ofc e of Rural Health for a recommendation of an electronic medical health (EHR) s

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