Overview Partners Life is a leader in New Zealand’s Life and Health insurance industry. While New Zealanders’ emergency care is covered by a public health care system, many choose to have private health insurance as it can reduce the wait time for hospital treatment and help cover specialists’ costs. Partners Life is the first retail insurer to use FINEOS for medical claims. It also uses FINEOS Claims to manage income protection (disability insurance), life, trauma cover and business risk protection. Business Challenge Partners Life grew from a small startup into a large, fully integrated market leader in just over a decade. As a growing company, it focused its IT investments and resources on front-end systems for new business capture and enhanced delivery for clients.

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