Paradigm Housing delivers Digital Transformation with LANSA Business Need Paradigm Housing is one of the UK’s leading social housing providers, managing over 14,000 homes across 33 local authorities. Paradigm’s mission is to provide affordable homes to people in need, mostly through renting out its properties below market rate and through shared home ownership arrangements. Paradigm’s strategy is a digital first approach, wherever possible and appropriate. Paradigm was therefore looking to deliver a customer self-service portal and a mobile workforce solution, as part of a broader digital transformation drive towards a better customer experience and efficiency improvements. Mike Silk, Head of IT at Paradigm said “To deliver the cost savings and efficiencies promised by digital t

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