Case Study
Panera Bread
Panera Bread, a bakery-café chain with over 2,000 locations in the US and Canada, faced challenges due to inadequate project management, support, and billing structures, along with a lack of visibility and proactive measures in their network operations. NETRIO offered solutions including broadband and DIA aggregation, proactive monitoring, and enhanced PMO and NOC services, leading to increased business efficiency and reduced downtime. Their approach included customized tools for better visibility, proper workflow implementations, and a comprehensive support model, emphasizing NETRIO's operational maturity, cost reduction, and client-focused services for enhanced growth and profitability.